Does the TradeWinds require a deposit to book a reservation?
Yes, a one-night room and tax guarantee is required to secure your room.

Is the hotel deposit refundable if I have to cancel my room reservation?
Yes, your hotel deposit is fully refundable until 5 days prior to arrival.

Is there a waiting list if the hotel is sold out?
VSS does maintain a waiting list and if rooms become available, people on the waiting list will be contacted in order they were added to the waiting list. Contact VSS to be placed on the waiting list.

Is there a resort fee at the TradeWinds?
The TradeWinds typically charges a $55 resort fee per night, but this fee is waived for VSS attendees booking through the VSS web link. To see what is included, see TradeWinds’ Resort Amenity Fee.

What if I find a better rate for the TradeWinds on a 3rd party site?
VSS has done its due diligence to negotiate the lowest possible group rate at the TradeWinds. If you find a lower price during them meeting dates, please contact VSS. Keep in mind, if you book a room through a wholesaler like hotels.com, the TradeWinds will NOT waive your resort fee.

What are the contractual obligations with the TradeWinds?
VSS is contractually bound to fill a certain number of guest rooms (this is called a room block) during the annual meeting. By guaranteeing these rooms, VSS receives complimentary meeting space and reduced food and beverage pricing. This ultimately helps keep registration rates down.

What happens if VSS does not meet the contractual obligations?
VSS will be charged an attrition fee if we do not meet 85% of our room block and if unused rooms remain unsold prior to the meeting.
Groups like ours often book three or more years in advance to secure enough hotel rooms for meeting attendees. Attrition fees are compensation to the hotel for the rooms that might have been sold had they not been held in our room block inventory. Attrition fees are a standard practice in the United States.